Judges

The Digital Impact Awards is judged by a panel of expert industry professionals across a range of sectors. Below you will find our fantastic 2020 panel. If you would like to be considered for a place on the 2020 judging panel, please email lauren.ditcher@communicatemagazine.co.uk with a short bio.

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Leoni Atkins

Financial Ombudsman Service

Digital Channels Manager

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Leoni Atkins

Financial Ombudsman Service

Leoni is Digital Channels Manager at Financial Ombudsman Service, the UK’s official expert in resolving complaints between financial businesses and their customers.
Leoni has been at the Financial Ombudsman Service since 2018 and in her current role she is responsible for leading and developing the service's internal digital channels as part of the internal communications team.
With more than ten years' experience in communications, Leoni has previous experience in the professional services, technology and financial services industries.
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Charlotte Borthwick

G4S

Digital communications manager

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Charlotte Borthwick

G4S

Charlotte is Global Digital Communications Manager at G4S, the leading global, integrated security company, active in over 90 countries and with around 570,000 employees. 

Charlotte has been at G4S since 2010 and in her current roles she is leading and developing the digital communications strategy as part of the global communications team. This broad role covers everything from website development and SEO to Intranets and social media.

With over ten years experience in communications, Charlotte has previous experience in the security, construction and oil and gas markets.

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Sophie Brendel

V&A

Director of marketing and communications

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Sophie Brendel

V&A

As Director of Audiences at the V&A – the world’s leading museum of art, design and performance – Sophie leads the V&A’s brand, marketing, communications, CRM/ data and visitor experience teams across the family of V&A museums and galleries, which include the V&A in South Kensington, the Museum of Childhood, V&A Dundee, the V&A Gallery at Design Society in Shezhen, China, and two new sites currently under construction on the Olympic Park in East London.

Prior to joining the V&A in 2018, Sophie was Head of Digital Communications at the BBC, where she led PR and communications activity for the BBC's digital, technology and innovation activities, from the London 2012 Olympics to BBC iPlayer and the BBC's websites, apps, BBC micro:bit, and R&D departments. Sophie joined the BBC in 2009 as Head of Strategic Communications, and previously worked for Reuters’ media and global news divisions, based in New York and London. Sophie is on the Advisory Board for the Woolwich Contemporary Print Fair, has an MA in English literature from Edinburgh University, and is a regular communications and digital industry speaker and awards judge.

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Ricardo Carvalho

Fresenius Medical Care

Chief digital officer

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Ricardo Carvalho

Fresenius Medical Care

 A focused and strategic VP, with vast expertise in global transformation across complex matrix organisations and diverse sectors, including consulting, medical and energy industries. Across my career to date, I have achieved proven success in positioning brands as market leaders and driving growth by leading traditional organisations into the digital age. I am a Founding Member of Digital 50, part of the World 50 organisation and global forum for the top 50 Chief Digital Officers / Heads of Digital for leading global organisations.

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Karan Chadda

Ageas

Digital communications manager

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Karan Chadda

Ageas

Karan leads digital communications for Ageas Insurance, the UK’s third largest motor insurer. He is responsible for Ageas’s online reputation. His wide ranging role incorporates everything from SEO to social media, and digital campaigns and customer contact.

Prior to Ageas, Karan founded and ran Evolving Influence, a digital and brand consultancy providing strategic advice and building digital and messaging frameworks for a range of corporate clients. In 2015, he ran Poetry by Numbers, a well-regarded data poetry project. Karan has been managing websites in the early 2000s.

Karan has an MA Politics and a BSc in Economics.

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Mark Frankel

Phillip Morris International

Head of social media

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Mark Frankel

Phillip Morris International

Mark is helping to design and implement a social media content strategy for one of the world’s largest tobacco companies as it seeks to affect a radical transformation towards a smoke-free future.  He is responsible for PMI’s global corporate social media accounts and the team publishing to these channels.  

Ahead of joining PMI, Mark worked for BBC News for nearly two decades in TV, Radio and, in his last three years, as Head of Social Media.   BBC highlights include producing a number of award-winning radio news programmes for BBC Radio 4 and Webby and Online News Association awards for best use of social media. 

Mark has an MSc in Political Theory from LSE, was a Visiting Fellow at Harvard University in 2018 and has spoken at numerous marketing and journalism conferences.

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Penny Mills

Smart Energy GB

Head of digital

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Penny Mills

Smart Energy GB

A communications professional since 2000, I have lead global digital strategy for a diverse range of organisations, from high-traffic charity campaigns, to investment banks, to a national awareness and behaviour change campaign in my current role, and prior to that I spent 8 years learning my craft in the dynamic world of advertising agencies. I love the constant evolution of the digital space and applying that evolution to marketing strategy. 

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Emma Shephard

Dogs Trust

Communications and digital director

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Emma Shephard

Dogs Trust

Emma is Dogs Trust’s Communications and Digital Director and has nearly 20 years’ experience in the field. Starting her career in publishing she moved into PR at Breakthrough Breast Cancer. Emma then spent 10 years at first aid charity St John Ambulance, moving into internal comms, branding, marketing campaigns and introducing social media to the organisation. While there Emma led on several award-winning campaigns, including The Chokeables, which taught parents how to help a choking baby, and has resulted in 54 babies lives’ saved so far. Emma moved to Dogs Trust in 2017 and is responsible for increasing digital metrics such as website visitors, social engagement, and more. The charity’s website traffic and social feed are best in class in the animal welfare sector.